Our 5-Star Satisfaction Guarantee

You want to make the most of your money. We get it. That’s why we guarantee your happiness with textbook rentals.

We guarantee:

  1. 1

    You can return your books for any reason within 21 days – no questions asked. learn more

    21-day no-questions-asked return policy

    We know how it goes. Stuff happens… You drop a class. Your professor changes their mind on which textbook they’ll use. No problem! Just use our free pre-paid return process to send your book back within 21 days of ordering, and we’ll gladly refund you the full rental price of the book. No questions asked.

  2. 2

    Every order is available for express shipping, and return shipping is always free. learn more

    Express shipping for all titles

    So you get into a class at the last minute and needed your book yesterday. No worries. We offer express shipping on all titles — guaranteed to arrive at your door 1 business day after your order is processed. (That’s within 2 business days of your order date.)

  3. 3

    You’ll be happy with the quality of your books (or we’ll ship you another one on our dime). learn more

    The best books, in the best shape, guaranteed

    If you’re not happy, we’re not happy. So if you rent a book from us and it’s just not up to snuff, let us know within 21 days and we’ll ship you a replacement for free. And remember, we do allow you to write and highlight in your book – just don’t turn every page into a work of art.

  4. 4

    You can extend your rental at any time – at the same cheap daily rental rate. learn more

    Flexible, inexpensive rental terms

    Need to keep a book a little bit longer than you thought you would? You’ve got it. Just log in to your account and add an extension to your rental term—at the same cheap daily rental rate. We’re flexible like that.

  5. 5

    If you decide to keep the book it will never cost more than the purchase price. learn more

    We’ll never charge you more than the purchase price.

    If you decide you really like this book and you want to hang on to it, go ahead – keep it. We’ll charge you the difference between your rental dues and the purchase price of the book.

As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.